Hey guys! So, you're cruising around in a Subaru Solterra, an awesome all-electric SUV, and you're wondering about how to juice it up using Electrify America's network, right? Well, you're in the right place! This guide is designed to be your go-to resource for everything related to charging your Solterra at Electrify America stations. We'll cover the basics, the nitty-gritty details, and some tips and tricks to make your charging experience smooth and hassle-free. Let's dive in and get you powered up!

Understanding the Subaru Solterra's Charging Capabilities

First things first, let's talk about what makes your Subaru Solterra tick when it comes to charging. Knowing your car's charging specs is crucial for understanding how fast it can charge and what to expect at an Electrify America station. The Solterra is designed to support both AC (Level 1 and Level 2) and DC fast charging.

AC Charging: Level 1 and Level 2

• Level 1 Charging: This is your basic, at-home charging using a standard 120V outlet. It's slow – think overnight charging to add just a few miles of range. It's super convenient for topping off your battery, but it's not ideal for quickly adding a significant amount of charge. Basically, it's like trickle-charging your phone. It works, but it takes forever.
• Level 2 Charging: This is a much faster option for at-home or public charging, using a 240V outlet (like what your clothes dryer uses). The Solterra can accept a Level 2 charge at a rate of up to 6.6 kW. This means you can add a significant amount of range in a few hours. Many public charging stations offer Level 2 charging, and it's a great option for a quick top-up while you're running errands or at work. You can expect to fully charge your Solterra overnight with a home Level 2 charger, depending on the battery's state of charge when you plug in. If you are looking to purchase a Level 2 charger, make sure the output meets the specifications of the vehicle to maximize charging speed.

DC Fast Charging: The Electrify America Advantage

This is where things get exciting! The Subaru Solterra is equipped for DC fast charging, which is the quickest way to charge your car on the go. Electrify America's network is specifically designed for DC fast charging.

• DC Fast Charging Speeds: The Solterra can handle DC fast charging at a maximum rate of 150 kW. This means you can add a significant amount of range in a relatively short amount of time – potentially going from a low battery level to 80% in around 30-60 minutes, depending on the battery's state of charge and the charger's output. Always keep in mind that the charging speed may vary due to several factors, including the battery's temperature, the charger's available power, and the car's charging management system.

It's important to note that the charging speed tends to decrease as the battery gets closer to full. This is a common characteristic of EV charging, designed to protect the battery and extend its lifespan.

Navigating the Electrify America Network

Alright, let's get into the nitty-gritty of using Electrify America! Their network is pretty extensive, but knowing how to find and use their stations is key.

Finding Electrify America Stations

• The Electrify America App: This is your best friend! Download the app on your smartphone (available for both iOS and Android). It allows you to find nearby charging stations, see their availability, and even start and pay for your charging session. It's super user-friendly and provides real-time updates.
• In-Car Navigation: Your Solterra's navigation system likely integrates with Electrify America's network. This means you can search for nearby charging stations directly from your car's touchscreen. The system should also provide information about the charger's availability and whether it's compatible with your Solterra.
• Online Map: Electrify America has a website with a map of all their charging stations. You can use this map to plan your route and identify charging locations along your journey. This can be great for pre-planning longer trips.

Using an Electrify America Charger

Once you've found a charging station, here's how to use it:

1. Park and Position: Park your Solterra in a designated charging spot. Make sure you can reach the charging cable without stretching it too far. The charging port on the Solterra is located on the front left side of the vehicle.
2. Connect the Cable: The Electrify America chargers have a CCS (Combined Charging System) connector, which is the standard for DC fast charging. This connector fits perfectly into the charging port on your Solterra. Plug the connector firmly into your car's charging port.
3. Initiate the Charging Session: You can start the charging session in a few ways:
   • Using the Electrify America App: Open the app, select the charger you're using, and follow the prompts to start the session. You may need to scan a QR code on the charger.
   • Using a Credit Card: Most Electrify America chargers accept credit cards directly. Swipe your card at the charger, and follow the on-screen instructions.
   • Using Plug&Charge: This is a super convenient feature. If your Solterra and your Electrify America account are set up for Plug&Charge, the charger will automatically recognize your car and start charging when you plug it in. This streamlines the process and eliminates the need for any manual interactions.
4. Monitor Your Charging: Keep an eye on the charging progress through the app, the charger's screen, or your car's display. You'll be able to see the charging speed, the amount of energy delivered, and the estimated time to full (or your desired charge level).
5. Stop Charging and Disconnect: When you're done charging, you can stop the session through the app or the charger's interface. Once the session is stopped, unplug the charging cable from your car and return it to its designated holder at the charger. It is always a good practice to ensure the cable is properly stowed before you leave.

Tips and Tricks for a Smooth Charging Experience

To make your charging experience with Electrify America even better, here are some helpful tips and tricks!

Planning Your Route

• Plan Ahead: Before you hit the road, use the Electrify America app or website to plan your route and identify charging stations along the way. Consider the distance you need to travel, your Solterra's range, and the charging speeds of the stations.
• Check Availability: Check the availability of chargers at your chosen stations before you leave. The app will show you which chargers are in use and which ones are available.
• Consider Alternative Stations: Have backup charging stations in mind, just in case your preferred station is unavailable or has technical issues. This is especially important for long trips.

Optimizing Charging Speed

• Pre-Conditioning the Battery: If your Solterra has a pre-conditioning feature (check your owner's manual), use it! This warms up the battery before you arrive at the charging station, which can help optimize the charging speed, especially in cold weather.
• Avoid Charging to 100% Regularly: While it's tempting to top off your battery to 100%, DC fast charging speeds decrease as the battery gets closer to full. Charging to 80% or 90% is often sufficient for daily driving and can save you time.
• Choose the Right Charger: If possible, choose a charger with a higher power output (e.g., 150 kW or higher). This will allow you to charge your Solterra at its maximum speed. However, even if a charger has a higher output, the actual charging speed depends on your car's capabilities and the battery's state of charge.

Account and Payment Options

• Create an Electrify America Account: Creating an account makes charging easier. You can save your payment information, track your charging history, and take advantage of any membership benefits or promotions.
• Choose the Right Plan: Electrify America offers different membership plans, including a Pass+ plan that gives you discounted charging rates. Evaluate your charging needs and choose the plan that best suits your driving habits.
• Payment Methods: Electrify America accepts various payment methods, including credit cards, debit cards, and Apple Pay/Google Pay through the app. You can also set up auto-pay for a seamless experience.

Troubleshooting Common Issues

• Charger Not Working: If the charger isn't working, try a different charger at the same station or another station nearby. Contact Electrify America's customer support for assistance. Note the charger's ID number and any error messages you see.
• Charging Cable Stuck: If the charging cable gets stuck in your car, don't force it! There's usually a manual release button on the charging port or in the car's settings. Consult your owner's manual for instructions. If you're still unable to disconnect the cable, contact Electrify America's customer support.
• Charging Errors: If you encounter any charging errors, check the Electrify America app or the charger's screen for error messages. Contact customer support if you're unsure how to resolve the issue. Always double-check that the charging cable is correctly inserted into both the charger and the car.

Staying Updated

• Follow Electrify America on Social Media: Stay updated on network news, promotions, and new station openings by following Electrify America on social media. They often announce updates and special offers. Checking their social media can also provide information about any outages or maintenance.
• Check the App Regularly: Keep the Electrify America app updated to ensure you have the latest features, bug fixes, and station information. The app is frequently updated with new features and improved functionality to enhance the user experience. Always double-check you are using the most up to date version.
• Check Subaru Forums: Connect with other Solterra owners on online forums or social media groups to share tips, experiences, and troubleshooting advice. These communities can be a great source of information and support. Other owners may also have experience with specific charging stations or issues and can provide valuable insights.

Maximizing Your Subaru Solterra and Electrify America Experience

Using Electrify America with your Subaru Solterra can be a breeze with the right knowledge and preparation. By understanding your car's charging capabilities, planning your routes, and following these tips, you can enjoy a smooth and efficient charging experience every time.

Remember to download the Electrify America app, plan your charging stops, and take advantage of any available charging discounts or promotions. With a little practice, you'll be a pro at charging your Solterra in no time!

Happy charging, and enjoy the ride!